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In line with COVID-19 guidelines we also provide services by phone and video for your safety. Call us on 1800-639-523 to book or reschedule a session. New clients can also make an online enquiry.

Better Pride
Better Pride

All Victorians are required to wear a face covering when you leave home.

Information on coronavirus (COVID-19) is available in most languages including: 简体中文 / Simplified Chinese, Ελληνικά / Greek, हिंदी / Hindi, العربية / Arabic, Thuɔŋjäŋ / Dinka and more.

Elder Abuse Support Service

Our Family Consultants assist older people through the support service to safely resolve issues including family or carer conflicts and preventing elder abuse.

We’re going places - Join us

With growing community needs our funding has grown and we are now hiring.

We are an inclusive and diverse employer that embraces flexible ways of working. We are looking for passionate people to join our team of practitioners.

We are still here to support you

Phone and video counselling are available as part of our response to COVID-19 restrictions. Contact our Intake Service to book your session.

Centre for Better Relationships

Improving the lives of people through research. Centre for Better Relationships aims to become a research leader in family and relationships.

Better Pride

An LGBTIQ+ family and relationship support service for individuals, couples and families with relationship and parenting issues.

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What we do​

Mission and vision

We look forward to an Australia where all people experience positive relationships, truly value each other and live safer, more confident lives.

Phone and video counselling

Phone and video counselling are now available as part of our response to COVID-19. You can access support and help no matter where you are.

Better Pride

Better Place Australia is committed to providing a safe and high-quality service that is inclusive to all clients and respects the needs, wants and aspirations of everyone.

Centre for Better Relationships

Our research and advocacy hub focusses on issues such as relationships, elder abuse and financial hardship.

Respecting older people

Supporting older people in resolving conflict with family or carers and preventing elder abuse.

Careers

Be part of a not for profit organisation that fosters a diverse workplace.

Better Place for Kids

Develop your parenting skills, strengthen your relationships and build stronger bonds with our programs at Better Place Australia.

Family dispute resolution

A process to help parents and families come to their own agreements to resolve disputes relating to their children and financial matters.

Get Support

Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.

Hear from people who have been there

On solid ground after financial turbulence

Unemployment, an ailing business and multiple loans sent this couple into a financial tailspin. They sought help from Better Place Australia’s Financial Counsellor.

Putting their children at the heart of a co-parenting plan

After separation, two parents seek out family mediation to help them put together a child care arrangement plan that prioritised their two children.

Rising above conflict to prioritise their son

A couple in conflict learn to put aside their differences and focus on their son’s best interest through a family mediation session with Better Place Australia.

What's happening in our world

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We want your feedback

We greatly appreciate the feedback that community members share about their experiences, where they think Better Place Australia could improve and where they think we have done a great job.

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Contact us

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Call us on 1800 639 523
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Our services

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Emergency assistance

If you are in an emergency situation or need immediate assistance, please contact emergency services on 000 or Lifeline 13 11 14.

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Better Place Australia acknowledges the Traditional Custodians and their Elders in each of the communities where we work. 

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