With the current restrictions we have had to close our consulting rooms, however we are still providing our services by phone and video. In this time of heightened need, clients or enquirers can call us on 1800-639-523 or use the make an online enquiry option below. Learn More

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Contact us

You can contact Better Place Australia via phone, website or in person at one of our locations.

The referral process allows our team to assess your needs and situation to help you find the service most suited to your needs, means and location.

 

Phone discussion

When speaking to our team at Better Place Australia, you can be assured your call is handled by a dedicated, trained professional who will talk you through the next steps on your journey with Better Place Australia.

Calls with our team are confidential and provide us with an insight into your situation so that we are best place to assist you. For a new client the call could take at least 20 minutes, so we suggest you allow this time when calling us.

In our call together we will discuss in depth if there are any risks to you or those within your care and assist you with your options.

We will also make sure your concerns are listened to. By talking through your situation our team can identify the service relevant to your needs.

If we have found a suitable service, we will seek to confirm an appointment time in a location suitable to you. Demand for our services varies by location.

How to enquire

Online with call back

Online enquiries can save you time in the process by providing us with some information to help with the assessment. We will then call you back to discuss options and collect some more details that we need to book you in for a consultation with an appropriate practitioner.

 

By Phone

You can call us from 9am – 5pm Monday to Friday on 1800 639 523 to enquire over the phone.

We will need to ask you for some of the same information over the phone as we do in the online form, this is required so that we can discuss your options. If you are pressed for time the online form may be a faster way to enquire.

The process

  1. Complete an online enquiry or call us on 1800 639 523
  2. Our team speaks to you about options and makes appointment for service
  3. You will receive an email with your appointment information
  4. When you attend your first consultation you will be asked to complete a consent form with your practitioner before you commence your session
  5. Depending on your service and need, additional consultations may be arranged with your practitioner.

Referring my client

Better Place Australia offers a range of services for individuals, couples and families to strengthen and improve relationships or cope with relationship breakdown.

Read more about referring your client to us.

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