Supervised Children’s Contact Service

Family separation can be a challenging experience for everyone. Parents and significant people in the lives of children can often be left feeling hurt, angry and unsure about the path forward. At first, it can be hard for parents to manage parenting arrangements.

It can also be a difficult period for the child(ren) in the family. They may grieve the absence of those that they care about and who care for them. They may feel guilty or caught up in the conflict between adults.

Children have the right to safe and meaningful relationships with people who are important to them. In some cases, visits or changeovers that are supervised can reduce the anxiety for everyone in the family.

Evidence suggests that children do better after separation when they are less exposed to conflict and where they are able to maintain existing relationships, as long as they are safe while doing so. This is where Children’s Contact Services help.

At Better Place Australia Children’s Contact Service in Narre Warren and Children’s Contact Service in Sale, we strive to provide a positive environment for children, families and carers. We create an environment that is conducive to a child maintaining positive family relationships and keeping everyone safe.

As a part of that, we can arrange it so that parents and extended family do not need to make direct contact with one another. This all contributes towards a safer, smoother process.

Parents, carers and referrers can fill out the short Request for CCS Application Form.

The Better Place Australia Children’s Contact Service requires application forms from both parents to proceed to the Intake and Assessment stage. Once application forms have been received, both parents will be contacted for private individual intake interviews. Fees are shared between both parents unless otherwise specified in Court Orders.

There are many benefits using the Better Place Australia Children’s Contact Service.

These include:

• child-focused
• confidential, safe, facilitative environment
• access to child counselling and parenting programs as part of service
• ability to refer to counselling, psychological and mediation services without switching providers
• access to parenting programs
• convenient locations close to transport and facilities hub.

Learn more about the individual Narre Warren and Sale Children’s Contact Service locations below.

Better Place Australia is there to support Victorian parents and children during times of struggle. We’re there when people are feeling alone, exposed, vulnerable, wondering how to navigate their way through life’s problems and challenges.

We put children first. We know that when the unique needs, concerns and preferences of a child are considered, outcomes are more sustainable, better respected and more satisfying for all. We provide a safe and neutral experience for parents who are apprehensive about what the service is, and for children to establish a positive relationship with the non-resident parent.

That’s why we created Better Place for Kids.

Service Areas
Children’s Contact Service in GippslandChildren’s Contact Service in MelbourneChildren’s Contact Service in Narre WarrenChildren’s Contact Service in SaleSupervised contact centres Melbourne