1800 639 523

Providing a safe and child-focused space for your children

What is the Children’s Contact Service?

The Better Place Australia Children’s Contact Service provides a safe, facilitative and child-focused environment to families requiring supervised visits and changeovers with their children. Family separations can be a difficult experience for family members and any ongoing conflict can have a negative effect on children. 

The Children’s Contact Service can work with you and family members to re-establish or maintain contact with one another, encourage positive interactions with one another and support you in strengthening threlationships that are important to your children. 

We also provide a central referral point to a range of family and relationship support services.

The Better Place Australia Children’s Contact Service is confidential and secure. We also offer the following benefits: 

  • Low to no waiting time
  • Child-focused
  • Safe and facilitative environment
  • Ability to refer to counselling, psychological and mediation services without switching providers
  • Access to parenting programs that can enrich your relationship with your child and learn practical techniques to support your parenting role

For Parents

Find out more about the Children’s Contact Service and how to access the service in Narre Warren.


For Referrers

Find our how to refer your client to access a child-focused space for contact arrangements for separated parents with children.


Better Place For Kids

Support is just a phone call away

1800 639 523

Contact us

Talk to us on 1800 639 523
during office hours (freecall)
Email your query to

Where we are

Better Place Australia
Children’s Contact Service
Narre Warren
86-88 Victor Cres,
Narre Warren VIC 3805

Narre Warren office
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