With the current restrictions we have had to close our consulting rooms, however we are still providing our services by phone and video.
In this time of heightened need, clients or enquirers can call us on 1800-639-523 or use the make an online enquiry option below. Learn More

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High Street Medical Centre, 17 High Street
Bunyip, VIC 3815

T 1800 639 523 T 1800 639 523


Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700


Diamond Valley Community Support Centre, Shop 378a, Level 3 Greensborough Plaza
Greensborough, Victoria 3088

T 03 9355 4700 T 03 9355 4700


Pakenham Springs Centre, 5 Livingstone Blvd
Pakenham, VIC 3810

T 03 8781 9111 T 03 8781 9111


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The Elder Abuse Prevention Project

Enjoy Life Again

The Elder Abuse Prevention Project is a Victoria Government funded service that supports older people in resolving conflict with family or carers.

Is something wrong?

  • Money or property missing
  •  Being forced to change your will or sign a power of attorney
  • Being neglected and feeling isolated
  • Feeling scared to tell others what you want
  • Being verbally or physically assaulted
  • Your wishes not being respected or ignored
  •  Someone keeping your friends and family away
  • No longer feeling happy in your life
  • Feeling you have little control over your life

What you can do about your situation.

If you feel uncomfortable or scared about your situation, the Respecting Elders Support and Conflict Resolution Service can help you.

A Better Place Australia family consultant will provide advice on how to achieve a non-confrontational outcome to your situation – especially where your family and friends are involved.

What does the Elder Abuse Prevention Service involve?

The Elder Abuse Prevention Service provides an opportunity for you to talk freely with your family members. Your wishes will be discussed through an advocate or on your own in a supportive environment.

The family consultant can also:

  • Provide a financial service to assist with debt or money issues.
  • They can meet with family and facilitate family meetings on your behalf.
  • Any conversations you have with the Elder Abuse Prevention Project are confidential and handled with understanding and care.
  • The consultant will be guided by your desired outcomes and wishes.

Most importantly, the service will support you to make your own decisions on matters that are important to you: where you live, how you spend your money, what happens if you fall ill and end of life care.

You should never feel let down or threatened by those you trust. Help is just a simple phone call away.

This allows you to have a voice in decisions regarding your own care and future. It also helps preserve relationships while allowing all parties to reach resolution and promote better outcomes for future decision making.

 Find out how the Elder Abuse Prevention Project service can help you.
Download our factsheet.

 What is The Elder Abuse Prevention Project?  (For the Older person)
 What is Elder Abuse Prevention Project? (For Families/Carers)

For translated versions, please visit resources.

Find out more

Give us a call on 1800 214 117 or complete the request for contact form below.

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