Finding in home care services in Dandenong, is easy

If you need help accessing in home care services in Dandenong or other community supports, then you may qualify for the Better Place Australia’s Care Finder Program in Dandenong.

Care Finder is a government funded service via the primary health networks. It is a free, all-inclusive service for older people who can not access these services by themselves. The aim is to enable older Australians to remain living in their own homes longer.

The Better Place Australia Care Finder Program is for people who live in the Greater Dandenong area which includes Dandenong, Keysborough, Noble Park, Bangholme, Springvale and parts of bordering suburbs.

In Dandenong, one of our qualified practitioners can meet with you either in your own home or at a community location, such as Dandenong Civic Centre or Dandenong Library on Lonsdale Street.

What in home care services in Dandenong can I access?

There are various in home care services in Dandenong you can access, and the services you choose will depend on your needs. The Providers of these services could be in Dandenong or they could be located in other areas of Melbourne but that dosn’t matter because they come to you. Wherever they are located, we can help.

Services you can access could be:

• personal care
• domestic care
• meals
• social support
• allied health services
• in home respite
• community services that don’t come under the My Aged Care banner, e.g. mental health, financial counselling, carer services and more

Who qualifies for Care Finder?

Government eligibility for the Care Finder Program in Dandenong through Better Place Australia, requires that you meet certain criteria.

These are:

• you need help with one or more everyday tasks
• you are aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people) OR aged 50 years or older (45 years or older for Aboriginal or Torres Strait Islander people) on a low income and homeless or at risk of being homeless

Reasons for requiring intensive support may include, but are not limited to:

• Isolation or no support person
• Communication barriers, including limited literacy skills
• Difficulty processing information to make decisions
• Resistance or hesitance to engage with aged care, institutions, or government for any reason
• Safety is at risk, or it may end up as a crisis situation

The My Aged Care assessment will determine if you qualify. We can help you with the assessment process.

How does Better Place Australia help?

If you do not have anyone else to help you, one of our qualified practitioners can support you. We’ll help you gain an assessment from My Aged Care, and if you qualify, we will support you to set up the services you need in your home.

How do you get a referral?

Referring is easy. You can refer yourself. A friend or family member can refer you. You can be referred by your GP, or other health and community services.

Your next steps to access in home care services in Dandenong

For information and brochures about accessing in home care services in Dandenong, email us with your contact details. If you prefer, you can call us on 1800 934 299 or use the live online chat on our website.

Other supporting services available for older people

There are also other supports through Better Place Australia that older people can access.

These include:

Counselling, to manage difficult life circumstances and conflict with family, carers or friends.

Financial counselling, for information, advocacy and assistance for financial hardship and unexpected life changes.

Elder Abuse Prevention services, for support with conflict and preventing elder abuse.