Sudden health issues meant she couldn’t repay her personal loan

Sue was a career nurse and had recently taken out a significant personal loan to pay off a handful of debts, and then she suffered a serious medical event. Her condition made her unable to work and therefore unable to pay the loan arrangement.

Sue approached Better Place Australia’s free financial counselling service because she resided in one of the many funded areas. Our financial counsellor, Christine, went into mediation with the creditor on Sue’s behalf.

Watch the video case study below where Christine shares a snapshot of the client’s story and what the outcome was.

For more details, listen to the podcast where Christine share the steps she took to solve this dilemna for Sue and what the outcome was.

Better Place Australia free financial counselling

The mission of Better Place Australia is to empower people to become more resilient, enjoy healthier relationships and support them through challenging times. When it comes to finance troubles, Better Place Australia free financial counselling is accessible if you live in one of the many funded areas across Victoria. For help, contact us today.

For more real stories about people with financial troubles and how our financial counsellors mediated for them, go to the Financial First Aid website and scroll down to Real Stories. Financial First Aid is an arm of Better Place Australia focusing on people with money problems.