Thanks to Federal Government funding, if you live in a funded area, you can access free financial counselling from Better Place Australia. We are able to support people with money problems in many suburbs across Melbourne and Geelong. To see if you live in a funded area, look for your suburb below.
If you do not reside in a funded area, you can access free financial counselling through the National Debt Helpline (NDH) here.
Unfortunately, we can not provide emergency payments of any kind. Please consider No Interest Loans from Good Shepherd if you are in need of fair and affordable credit for essential goods and services.
Our services are currently available to Victorian residents only.
Funded areas by suburb
| Abbotsford |
| Aberfeldie |
| Airport West |
| Albert Park |
| Albion |
| Alphington |
| Altona – incl Altona North |
| Altona Meadows |
| Anglesea |
| Ardeer |
| Armadale |
| Ascot Vale |
| Bacchus Marsh |
| Bannockburn |
| Barwon Heads |
| Bell Park |
| Belmont |
| Braybrook |
| Briar Hill |
| Broadmeadows |
| Brunswick – Incl East & West |
| Bulla |
| Bundoora – East |
| Bundoora North & West |
| Cairnlea |
| Campbellfield |
| Carlton |
| Carlton North |
| Caroline Springs |
| Clifton Springs |
| Coburg |
| Coburg North |
| Collingwood |
| Coolaroo |
| Corio |
| Craigieburn |
| Deer Park |
| Delahey |
| Derrimut |
| Diamond Creek |
| Docklands |
| Eaglemont |
| East Melbourne |
| Eltham |
| Elwood |
| Epping |
| Essendon – Essendon West |
| Essendon Airport |
| Fairfield |
| Fawkner |
| Fitzroy |
| Fitzroy North |
| Flemington |
| Flemington Racecourse |
| Footscray |
| Geelong |
| Geelong West |
| Gisborne |
| Gladstone Park |
| Glenroy |
| Golden Plains – South |
| Greensborough |
| Greenvale |
| Grovedale |
| Hadfield |
| Hamlyn Heights |
| Heidelberg |
| Heidelberg West |
| Highton |
| Hillside |
| Hoppers Crossing – North & South |
| Hurstbridge |
| Ivanhoe |
| Ivanhoe East |
| Keilor |
| Keilor Downs |
| Keilor East |
| Kensington |
| Kinglake |
| Kings Park |
| Kingsbury |
| Kingsville |
| Lalor |
| Lara |
| Laverton |
| Leopold |
| Lorne |
| Macedon |
| Maribyrnong |
| Meadow Heights |
| Melbourne |
| Melbourne Airport |
| Melton – Incl South & West |
| Mickleham |
| Mill Park North & South |
| Moolap |
| Montmorency |
| Moonee Ponds |
| Mount Cottrell |
| Newcomb |
| Newport |
| Newtown |
| Niddrie |
| Norlane |
| North East – Melbourne |
| North Geelong |
| North Melbourne |
| Northcote |
| Ocean Grove |
| Panton Hill |
| Parkville |
| Pascoe Vale |
| Pascoe Vale South |
| Plenty |
| Point Cook |
| Port Melbourne |
| Port Melbourne Industrial |
| Portarlington |
| Prahran |
| Preston |
| Princes Hill |
| Queenscliff |
| Research |
| Reservoir East & West |
| Richmond |
| Riddells Creek |
| Rockbank |
| Romsey |
| Rosanna |
| Roxburgh Park |
| Seabrook |
| Seddon |
| Somerton |
| South Melbourne |
| South Morang |
| South Yarra – East |
| South Yarra – West |
| Southbank |
| St Albans – incl. North & South |
| St Andrews |
| St Kilda & St Kilda East |
| Strathmore |
| Sunbury |
| Sunbury – South |
| Sunshine – incl. North & West |
| Sydenham |
| Tarneit |
| Taylors Hill |
| Taylors Lakes |
| Thomastown |
| Thornbury |
| Tottenham |
| Toorak |
| Torquay |
| Truganina |
| Tullamarine |
| Viewbank |
| Wallan |
| Warrandyte North |
| Watsonia |
| Wattle Glen |
| Werribee – Incl Werribee South |
| West Footscray |
| West Melbourne |
| Westmeadows |
| Whittlesea |
| Williamstown |
| Windsor |
| Winchelsea |
| Wyndham Vale |
| Yallambie |
| Yarrambat |
| Yarra – North |
| Yarraville |
Get Support
Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.
