Asylum seeker has car accident and can’t pay insurance claim

Mohammed is on a bridging visa. This particular visa doesn’t allow him to work or study and he is not eligible for Centrelink payments. He was being supported by his partner who lived in community housing. She is unable to work due to a medical condition and her government benefits are only enough to meet her needs.

While waiting for his status for asylum to be resolved, Mohammed was involved in a car accident. The insurance company’s debt collector sent him a letter requiring him to pay the insurance claim. Mohammed had no money and no ability to repay even the smallest payment arrangement.

Mohammed was referred to Better Place Australia for free financial counselling because he resided in one of the many funded areas of Melbourne and Geelong.

Listen to the podcast where a Better Place Australia senior financial counsellor shares how she assisted the client in this predicament.

Better Place Australia free financial counselling

The mission of Better Place Australia is to empower people to become more resilient, enjoy healthier relationships and support them through challenging times. When it comes to finance troubles, Better Place Australia free financial counselling is accessible if you live in one of the many funded areas across Victoria. For help, contact us today.

For more real stories about people with financial troubles and how our financial counsellors mediated for them, go to the Financial First Aid website and scroll down to Real Stories.