In line with COVID-19 restrictions we are providing our services by phone and video for your safety. You can continue to call us on 1800-639-523 to book or reschedule a session. New clients can also make an online enquiry.

What does a Financial Counsellor do?

A Financial Counsellor helps you sort out your money troubles.

They provide information, support, assistance and advocacy for people in financial difficulty, or who have problems with debt. For example, you might be:

  • Behind on your rent or mortgage
  • Unable to pay minimum monthly payments on credit cards or loans
  • Overcommitted with debt
  • Unable to pay fines or infringements
  • Worried about your car being repossessed
  • Contemplating or facing bankruptcy

They’ll help you stand up for your rights with credit providers, debt collectors and more. They have the experience and knowledge to work out solutions and strategies for financial difficulty.

Financial Counselling services provide independent, impartial advice. They do not provide ‘investment advice’, or money, but can assist you with debt issues and any problems relating to your treatment by credit providers, unjust contracts and financial hardship.

They can also refer to you a range of other community organisations for specialised help on other matters.

Get Support

Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.

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