Administrative Assistant – Oakleigh – Part Time (0.6 FTE)

Better Place Australia has a vision of “An Australia where all people experience positive relationships, truly value each other and live safer, more fulfilling lives”. Our purpose is “To empower people to become more resilient and experience improved wellbeing to better determine their futures”.

Our organisational values are at the forefront of all interactions with our employees, our clients and our stakeholders.
We are:

• Creative
• Caring
• Welcoming
• Responsive; and
• Thriving

As a community focused ‘for-purpose’ organisation with an ever-growing range of psychological and community support services, Better Place Australia is taking a leadership role in the provision of high-quality, effective services for a wide range of community groups across 13 locations in Victoria.

This is an opportunity to join our expanding team of highly experienced and passionate people who want to make Australia a better place.

We currently have two part-time Administrative Assistant vacancies to join our team.

 What a typical day as an Administrative Assistant will look like

• Welcoming clients and ensuring a positive experience
• Supporting practitioners with client flow and administrative tasks
• Appointment scheduling and calendar management
• Responding promptly to client enquiries (Phone, email, and in person)
• Managing payments and billing with accuracy and discretion
• Supporting senior staff on client-focused projects
• Upholding a professional, clean, and welcoming office environment
• Coordinating general office facilities and supply needs

What you will require

To be successful in either role, you’ll ideally have experience in a similar administrative and customer service position. You should be confident using technology, with strong written and verbal communication skills. Just as importantly, you’ll be comfortable engaging with clients and members of the public in a clear, friendly, and professional manner.

The successful applicant’s will be required to travel to and work from various Better Place locations including Cheltenham, Oakleigh, Croydon, Narre Warren and Broadmeadows as required.

Given the nature of services provided by Better Place Australia, all team members are expected to demonstrate cultural awareness and sensitivity to the diverse backgrounds, identities, and lived experiences of our clients. This includes an understanding of, and responsiveness to, the needs of individuals who may be facing complex or challenging personal circumstances. A respectful, inclusive, and client-centered approach is essential in supporting the wellbeing of every person we serve.

Employee Benefits

Better Place Australia is serious about being an employer of choice; and to back that claim we offer:

• Generous above award salary rates
• Salary packaging (which increases your take home pay)
• Additional annual leave (between Christmas and New Year)
• Annual leave loading of 17.5% loading
• 12 weeks paid parental leave
• Up to 20 days family violence leave
• Paid study leave and extensive professional development opportunities

Apply Today

We have two part-time positions currently available: one at our Croydon site (0.8 FTE), and one at our Oakleigh site (0.6 FTE). The roles will require flexibility to travel to and work from multiple Better Place office locations regularly as needed.  Some evening work until 8pm will be required.

Better Place Australia

Better Place Australia is a for-purpose organisation, providing services for all members of the community regardless of religion, age, gender, sexuality, lifestyle choice, cultural background or economic circumstances.  We offer a workplace culture reflective of a vibrant, learning organisation where our people are highly engaged in their work and committed to making a difference.

At BPA, we all have a shared responsibility for supporting a culture of inclusivity and diversity.  Our organisation is committed to child safety, and we carry out police record, working with children and reference checks to ensure that we are recruiting the right people.

Our organisation is committed to child safety and satisfactory completion of both a Working with Children Check and National Police Check clearance are mandatory for the preferred candidate.

Workplace Flexibility

Here at Better Place Australia, we embrace flexible ways of working including work from home.  We encourage you to talk to us about what flexibility might look like for you and your individual needs.

Further Information 

For further information, please download and read the copy of the position description.

Whilst we appreciate the interest of all prospective candidates, please note that only short-listed applicants will be contacted. Apply today – we look forward to hearing from you.