Mission & Vision 2024 FOR NEW VALUES STRAP

Vision, Purpose & Values

Our Vision

An Australia where all people experience positive relationships, truly value each other and live safer, more fulfilling lives

Our Purpose

To empower people to become more resilient and experience improved wellbeing to better determine their futures

Our Five Year Strategy

By 2029, we aim to lead the sector in creating impactful, evidence-based, and accessible services for Australians of all ages. Discover more about our 5 Year Strategy.

Our Goals

Through the One Place cultural transformation create a workplace that delivers a meaningful and distinctive client and employee experience

Create a sector leading service delivery model that values client experience, measurable outcomes, and financial sustainability

Achieve meaningful and sustainable growth by pursuing new funding opportunities and investing in innovative solutions to making a greater social impact

To continue to grow our reputation in Australia as a respected and trusted provider, partner and sector influencer of social change

How we’re helping our communities

We help communities in a variety of ways.

This includes:

  • providing financial counselling and developing the financial literacy skills of those experiencing poverty or who are lacking financial resources
  • providing support and treatment to adults, teenagers, children and families who are experiencing mental health issues, abuse, trauma and the risk of suicide
  • resolving conflict and improving relationships to ease high levels of distress, isolation and other complex needs among children, the older people and families

From family mediation and elder abuse prevention to relationship education and everywhere in between, all our services are easily accessible to everyone in the community. We also offer professional consulting, training and education services in the areas of human relationships, conflict management and resolution, and family and organisational functioning.

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