In line with COVID-19 safety recommendations we are offering services through videolink or by phone. This differs for some services. Vaccination status of those attending sessions may impact the options available. Call us on 1800-639-523 to discuss your options or to book a session. New clients can also make an online enquiry.

Mission and Vision

Our Vision

An Australia where all people experience positive relationships, truly value each other and live safer, more confident lives.


Our Mission

We help people to become more resilient, to empower them to enjoy healthier relationships, by building their skills and knowledge, giving guidance and tools, and supporting them through challenging times.


Our Guiding Principles

All people matter to us:

Everyone, regardless of background, has the right to be treated with respect, dignity, professionalism, promptness and care – that’s why we exist.


People can learn and be empowered:

With the right support and assistance, all people can personally develop and achieve their goals.


Innovate everyday:

Continuously look for ways to do things better, be more effective, provide more support and make life easier for clients.


Personal safety is paramount:

The safety of staff and clients is central to all we do.


How do we achieve this?

Better Place Australia provides a range of services for the enhancement of family relationships and the prevention, management and resolution of family conflict, including but not limited to family mediation, conciliation, arbitration, counselling, child counselling, family therapy, elder abuse prevention, relationship education which is: community based; and easily accessible to all members of the community in need of benevolent relief.

The services include:

  • Financial counselling and financial literacy skills development to those living in poverty or lacking financial resources;
  • Assistance, support and treatment for adults, adolescents, children and families living with mental health issues, abuse issues and/or where anxiety, suicide risk, antisocial behaviour and trauma are present
  • Management or resolution of conflict and/or the enhancement of relationships to alleviate the suffering of children, adults and families with high levels of distress, isolation and complex needs.

To conduct professional consulting, training and education services in areas including human relationships, conflict management and resolution, family and organisational functioning;

To contribute to the promotion, development and reform of practice and policy in the above areas, and to contribute to community development activities in relation to these areas.

Better Place Australia acknowledges the Kulin Nation as the custodians of this land and pays our respects to their Elders past, present and future.

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