At Better Place Australia, we want to make sure you get the best possible service. To do that, we need to ask you lots of questions and some of those questions are going to seem quite personal — that’s because they are! Knowing a little more about you will help us to tailor the support we provide.
At Better Place Australia we want to ensure our workplace is welcoming, inclusive and culturally safe for all clients.
Privacy
The first thing you need to know is that Better Place Australia has really strict rules about privacy.
There are laws about how your personal information can be collected and stored, and all our staff understand exactly what that means. Just so you know:
- Your personal information is securely stored on our purpose-built, cloud-based client record managing system to help keep data private and safe;
- Only Better Place Australia staff can access that information; and
- Our staff will not share any of your sensitive, personal information without your
What we ask
- Basic information like your name, date of birth and contact details.
- Whether you’re Aboriginal or Torres Strait Islander, and your preferred language and cultural identification.
- Your gender identity and sexual
We respect your choice and you do not have to answer any of these questions if you prefer not to. You can tick: Prefer not to answer and that’s totally okay. Knowing this information will help us make sure you get the services and referrals that are right for you.
If you have any questions or concerns, a staff member will be happy to discuss them.
Contact us
For more information on our privacy policy, or how we access and store client information, please contact:
T: 1800 531 919
Better Place Australia values and celebrates diversity and is committed to providing support services that are fully inclusive.
