Sue was a career nurse and had recently taken out a significant personal loan to pay off a handful of debts, and then she suffered a serious medical event. She was unable to work and therefore unable to pay this loan arrangement.
Sue approached Better Place Australia’s free financial counselling service because she resided in a funded area. Our financial counsellor, Christine, went into mediation with the creditor.
Watch the case study video where Christine shares a snapshot of how she mediated for the client.
For the detailed story, go to the case study podcast.