Access in home care services in Springvale
If you’re wondering how to access in home care services in Springvale, you’re in the right place. The Better Place Australia Care Finder program assists older people to access the right in home care services for their needs. This means you can remain living at home independently for longer.
It is a part of our Care Finder program in the Greater Dandenong region.
Care Finder is government funded via the primary health networks, which means it is free and all-inclusive for older people. The Better Place Australia Care Finder program covers residents of Springvale, Noble Park, Keysborough, Dandenong, Bangholme and parts of bordering suburbs of Greater Dandenong.
In Springvale, one of our qualified practitioners can meet with you to get the process started. It could be in your own home or at a community location, such as Springvale Library or a cafe on Sprinvale Road.
Watch our short video where Jas, Team Leader of Care Finder Program, shares more about how we help older people with Care Finder Program services. Click here.
In home care services in Springvale you can access
There are various in home care services in Springvale. Not all providers may be located in Springvale, but that doesn’t matter. No matter where they are, we can assist you with accessing the right services in your home individually tailored to your needs.
This could be:
- personal care
- domestic care
- meals
- social support
- allied health services
- in home respite
- community services that don’t come under the My Aged Care banner, eg, mental health, financial counselling, carer services and more
What is the eligibility criteria to qualify for the Care Finder program?
To qualify for the program, you need to meet certain criteria (government eligibility requirements) to access in home care services.
- You need help with one or more everyday tasks
- You are aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people)
- OR you are aged 50 years or older (45 years or older for Aboriginal or Torres Strait Islander people) on a low income and homeless or at risk of being homeless
Reasons you may require intensive support:
- Isolation or no support person
- Communication barriers, including limited literacy skills
- Difficulty processing information to make decisions
- Resistance or hesitance to engage with aged care, institutions, or government for any reason
- Personal safety is at risk, or it may end up as a crisis situation
There may be other reasons not mentioned.
Better Place Australia can support you on the journey
If you are in a situation where you have no-one to support you, that’s where our practitioners step in. We can support you through the process to determine if you qualify, including assessment through My Aged Care. If you do qualify, you’re ready to go. Next step is helping you set up the services you need in your home.
Getting a referral
It’s easy to get a referral. You can self refer, or a GP or health service can you refer you. A friend or family member can also refer you.
Next steps to access in home care services in Springvale
If you would like information/brochures that explain more about how Care Finder program in Springvale helps you, please email us with your contact details. You could also call us directly on 1800 934 299 or use the live online chat option on our website to speak with us.
Other supporting services available for older people
Better Place Australia also has other supporting services for older people which you may find helpful.
These include:
Counselling, to manage difficult life circumstances and conflict with family, carers or friends.
Financial counselling, for information, advocacy and assistance with financial hardship and unexpected life changes.
Elder Abuse Prevention services, for support with conflict and preventing elder abuse.
