Evaluation Framework for Children's Contact Services

At the Centre for Better Relationships, we are currently developing a child focused research framework. Our goal is to explore children’s experiences after accessing Children’s Contact Services (CCS). We are looking to gather insights from our CCS staff, the children accessing the services, their parents and other important people in their life. 

Through interviews and metric measures, we hope to provide an evidence base that will be used to continually inform and improve our CCSs. Better Place Australia currently has Children’s Contact Services in Narre Warren and Sale.

This project is in progress, and the content on this page will be updated as events warrant.

What are Children's Contact Services?

Children’s Contact Services (CCS) were implemented through the Australian Attorney General’s Department to provide children with safe spaces to visit non-residential parents when parents cannot manage their own contact arrangements.

These are supervised environments where interactions with parents can take place and where oversight for the transfer of a child from one parent to another, in circumstances where parents are unable to manage time arrangements amicably, are sustained.

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