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We are offering services through video link, by phone, or where appropriate, face to face. Call us on 1800 639 523 to discuss your options or to book a session.

Better Pride
Better Pride

Podcasts

How we helped a separated couple experiencing tensions in communication

Separated parents repartnered and communications became more tense trying to arrange parenting plans

Separated dad wanted to see his children more

Family dispute resolution practitioner Eliza shares the mediation process that helped the separated couple agree

Changes to the Family Law Act 1975 coming in May 2024

Impacts on those trying to determine the right parenting arrangement, or who have parenting matters before the court that won’t be finalised before 6/5/24

Newly separated parents worried about when they’d each see their son

Facing the unknown with parenting arrangements, separated couple sought our family dispute resolution service for help

Same parenting plan, different interpretations

Ambiguities in the parenting plan gave rise to different interpretations by mum and dad. Listen to how we mediated for each of them, and what the outcome was

What a single mum with 3 children did when she couldn’t pay the bills

She was a victim of family violence and is now raising her children by herself. Hear how we mediated for her and the outcome

Asylum seeker on bridging visa has car accident and can’t pay insurance claim

How we mediated for client who wasn't allowed to work, couldn't receive centrelink payments, had no funds to make amends

The car loan she couldn’t afford to repay

Better Place Australia financial counsellor investigated what had really been going on, why she bought the car in the first place, and how we mediated for her

Why a payday loan might not be a good option

Our financial counsellor unpacks what payday lending is and the traps of payday loans when you're needing fast cash to pay bills

We want your feedback

We greatly appreciate the feedback that community members share about their experiences, where they think Better Place Australia could improve and where they think we have done a great job.

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EMERGENCY ASSISTANCE

If you are in an emergency situation or need immediate assistance:

Call Emergency Services (000)
Call Lifeline Services (13 11 14)

Get Support

Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.

GET HELP

Locations

Find our various hubs across Victoria

Resources

Read multiple case studies

Fact Sheets

Find fact sheets for referrers

SERVICES

Psychology and Counselling

We provide support for various problems

Mediation

We resolve issues effectively and fairly

Financial Counselling

We sort out money and debt issues

Personal Development

We teach new skills and assist with personal growth

Elder Abuse Prevention Services

We help older people prioritise their safety

HOPE Outreach Program

We aid recovery in a safe and supportive environment

Children and Youth Counselling

We help children develop and deal with adversity

ABOUT US

VISIT OUR OTHER ORGANISTIONS

Better Place Australia acknowledges the Traditional Owners of Country on which we work and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.

Better Place Australia is a QIP QIC Accredited organisation and recognised for its commitment to being a safe and quality focused service provider.

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