With the current restrictions we have had to close our consulting rooms, however we are still providing our services by phone and video. In this time of heightened need, clients or enquirers can call us on 1800-639-523 to book a session or use the make an online enquiry.

Family Mental Health Support Service

Early mental health support for families in Frankston with children and young people to improve their mental health and well-being.

We’re here to support you

Looking after your mental health and well-being is important during these unsettling times. If you (or your child) are feeling stressed, anxious and finding it difficult to cope due to the coronavirus (COVID-19) outbreak, a counsellor or a psychologist can help you develop effective ways to reduce anxiety.

Who can the Family Mental Health Support Service assist?

Family Mental Health Support Services (FMHSS) supports children and young people who are showing signs of or are at risk of developing a mental illness and their families and caregivers to provide early intervention with the goal of improving mental health outcomes. This is a dedicated service for families in the Frankston Area.


What does Family Mental Health Support Service do?

We provide early intervention individual support for children, young people and their families when there are early signs of mental illness. The service aims to increase the awareness of the children and young people, and their families in the development of healthy coping strategies, communication skills and resilience in the effort to prevent ongoing mental health concerns. It facilitates service co ordination and access to other services for the individual.

Group work is offered to both the children and young people, and parents and caregivers to help develop healthier coping strategies and behaviours, alongside emotional awareness and effective communication skills.  Individual case management directly to the young person is a key component of the service.

Where required Better Place workers will also support young people and their families to access specialist services that may be helpful. This could include referrals for family violence, drug and alcohol issues, mental health services or specialist teams for crisis or sexual assault services.


What won’t we do?

Our counsellors won’t:

  • Be judgemental
  • Get emotionally involved


Who can access the service?

To be eligible for this service you must be:

  • A child or young person showing signs of, or are at risk of developing a mental illness
  • A family member or caregiver of a child or young person actively engaged with the FMHSS team
  • Be located in the Frankston local government area.

FMHSS is a whole of family approach and is not able to work with a child or young person without the involvement of their families or carers.

A formal diagnosis of mental illness is not required to access FMHSS.


Who can refer?

Referrals are usually made by external agencies and schools within the Frankston & Mornington Peninsula local government areas. You can self-refer however you must be from the local area to access the service.


How much does it cost?

Family Mental Health Support Services (FMHSS) is a free service for eligible families with children located in the Frankston area.



This service is available across the Frankston and Peninsula region.

Find out more about this service

Make an enquiry

This service is available at these locations

Get Support

Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.

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