We want your feedback
We greatly appreciate the feedback that community members share about their experiences, where they think Better Place Australia could improve and where they think we have done a great job.
We are offering services through video link, by phone, or where appropriate, face to face. Call us on 1800 639 523 to discuss your options or to book a session.
We strive to uphold and maintain our vision, purpose and values in all that we do. These maintain the standards that we as an organisation aim for every day.
People matter to us
All those who contact the team at Better Place Australia, regardless of background, will be treated with care, promptness, respect, professionalism and dignity. We want people to become empowered by providing them with support and assistance to learn and grow and achieve goals that they otherwise may not have been able to achieve.
Through the One Place cultural transformation, create a workplace that delivers a meaningful and distinctive client and employee experience
Create a sector leading service delivery model that values client experience, measurable outcomes and financial sustainability
Achieve meaningful and sustainable growth by pursuing new funding opportunities and investing in innovative solutions for greater social impact
To significantly grow our reputation as a respected and trusted provider, partner and sector influencer of social change
A workplace culture where employees are deeply engaged, live the values and committed to delivering the best quality services. Low employee turnover and able to attract the best possible candidates through its reputation as having an envied employee value propositionÂ
A service delivery model offering the wrap-around care that is easily accessible, effective and available to all. Practitioners are highly skilled, committed and supported, and the client experience is seamless and underpinned by compassion and support
Better Place Australia will have an annual turnover of $20m+ with an expanded and diversified portfolio of funded programs, including new program funding generated by seed innovative social impact projects that make a positive change in people’s lives
Better Place Australia is highly regarded and well known across all levels of government and sectors with a reputation for influencing positive social change through well planned advocacy, policy involvement and building on the sector knowledge base Â
We greatly appreciate the feedback that community members share about their experiences, where they think Better Place Australia could improve and where they think we have done a great job.
If you are in an emergency situation or need immediate assistance, call:
Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.
Find our various hubs across Victoria
Read multiple case studies
Find fact sheets for referrers
We provide support for various problems
We resolve issues effectively and fairly
We sort out money and debt issues
We teach new skills and assist with personal growth
We help older people prioritise their safety
We aid recovery in a safe and supportive environment
Better Place Australia acknowledges the Traditional Owners of Country on which we work and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.
Better Place Australia is a QIP QIC Accredited organisation and recognised for its commitment to being a safe and quality focused service provider.