Sarah and Thomas are a separated couple who have been in a conflictual relationship and are currently going through Family Law Court proceedings. An intervention order is in place due to family violence which means Sarah and Thomas can’t do child changeovers in the community. They need a supervised contact centre in Melbourne or Gippsland to do changeovers safely for their children.
The separated parents came to Better Place Australia and requested an application for our CCS services. After an initial assessment and ascertaining the matter was appropriate for the Better Place Australia Children’s Contact Service, we proceeded with the process of supervised changeovers.
As we do with all our CCS changeovers, one parent arrives 15 minutes earlier and the other parent arrives 15 minutes later. This is facilitated so they don’t have to see each other. (If the first parent ever runs late, we are in contact with the second parent to ensure staggered arrival times.)
Thanks to the supervised contact centre visits, changeovers for Sarah and Thomas have been going well. The children have been experiencing a safe, nurturing space for changeovers to occur.
The benefits using Better Place Australia
There are many benefits using the Better Place Australia Children’s Contact Service.
These include:
- easy to request an application form to access the services
- child-focused
- confidential, safe, facilitative environment
- access to child counselling and parenting programs as part of service
- ability to refer to counselling, psychological and mediation services without switching providers
- access to parenting programs
- convenient locations close to transport and facilities hub.
What to expect from the supervised contact centres Melbourne and Gippsland
Watch CCS Program Lead, Andrew, share more about the process of the Better Place Australia Childrens Contact Service Narre Warren and Children’s Contact Service Sale, here.
How do I apply to access the Children’s Contact Service?
To request an application form for our Narre Warren or Sale services, please fill out this form.
The Better Place Australia Children’s Contact Service requires application forms from both parents to proceed to the Intake and Assessment stage. Once application forms have been received, both parents will be contacted for private individual intake interviews. Fees are shared between both parents unless otherwise specified in Court Orders.
What are the fees?
Download the fees schedule for Better Place Australia CCS Narre Warren here.
Download the fees schedule for Better Place Australia CCS Sale here.
Where are the supervised contact centres Melbourne and Gippsland?
Better Place Australia provides a Children’s Contact Service in Narre Warren and a Children’s Contact Service in Sale.
