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We are offering services through video link, by phone, or where appropriate, face to face. Call us on 1800 639 523 to discuss your options or to book a session.

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Counselling and Psychology
Mediation
Financial counselling
Learning Programs

Urgent support

If you are in need of urgent support or medical assistance, please contact the following services for immediate assistance.

Emergency: 000
Lifeline: 13 11 14
Mensline: 1300789978
beyondblue Info Line: 1300 224 635
Suicide Line: 1300651251
Sexual assault and family violence service: 1800 RESPECT

Please note: If you are a referrer click I am a referrer below to be directed to the referrer section
Please note: If you are a referrer, tick the box below to be directed to the referrer section
- I am a referrer (Please tick this if you are a referring someone)
What services are you interested in?
Please select at least one or more services.
- Individual counselling for myself or someone else
- Relationship counselling
- Child and youth counselling
- Mediation for parenting or/and property agreements
- Child Contact Centre (CCS) services
- Financial counselling
- Services for older people
- Parenting and learning programs
- Other
Other
About you
First name*
Last name*
Date of birth*
If under 16 years of age please call us on 1800 639 523.
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Gender identity*
Our service obligations with the government require this information. Please select the closest option that you identify with.
- Male
- Female
- Other
- Intersex
- Gender diverse
- Trans (M)
- Trans (F)
- Different gender identity
- Prefer not to answer
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Communication instructions
When and how would you like to be contacted?
Contact information
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Address line 1
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Address line 2
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Postcode
Email*
Mobile number*
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Suburb*
State*
Employment information
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Employment status
Our service obligations with the government requires this information. Please select the closest option that you identify with.
- Employed
- Unemployed
- Not in labour force (eg: stay at home parent)
- Student
- Retired
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Current income
This information will help us to tailor the service options to your circumstances.
- $0 – $50,000
- $50,000 - $100,000
- $100,001 - $150,000
- Over $150,000
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Income source
- Employment salary /wages
- Government payments / pensions / allowances
- Nil income
- Other income including superannuation and investments
- Self employment (Unincorporated business income)
Additional information
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Do you need an interpreter?
We will arrange an interpreter for you if required.
- Yes
- No
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Language spoken at home?
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Are you hearing impaired?
- Yes
- No
How did you hear about us?
Contact consent*
By checking this box, you agree for us to contact you using the information provided in this form as part of providing our services to you, including storing your data in our database.

Your privacy is important to us. Your information will not be disclosed to any third party without your written consent. Any statistical information collected will be deidentified. Please read our Privacy Policy.

We want your feedback

We greatly appreciate the feedback that community members share about their experiences, where they think Better Place Australia could improve and where they think we have done a great job.

Provide feedback

If you are in an emergency situation or need immediate assistance, call:

Emergency Services (000)

Lifeline Services (13 11 14)

Get Support

Please make an enquiry if you would like to book an appointment for one of our services. Alternatively, you can live chat with us during business hours.

Make an enquiry

Call us on 1800 639 523

Live chat with us

Live chat with us

GET HELP

Locations

Find our various hubs across Victoria

Resources

Read multiple case studies

Fact Sheets

Find fact sheets for referrers

SERVICES

Psychology and Counselling

We provide support for various problems

Mediation

We resolve issues effectively and fairly

Financial Counselling

We sort out money and debt issues

Personal Development

We teach new skills and assist with personal growth

Elder Abuse Prevention Services

We help older people prioritise their safety

HOPE Outreach Program

We aid recovery in a safe and supportive environment

Children and Youth Counselling

We help children develop and deal with adversity

ABOUT US

What We Do
Vision and Purpose
Reconciliation Plan
Why Better Place?
Our Team

Annual Reports
Careers
Referrals
Accessibility
Privacy Policy

VISIT OUR OTHER ORGANISTIONS

Better Place Australia acknowledges the Traditional Owners of Country on which we work and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the Elders past and present.

Better Place Australia is a QIP QIC Accredited organisation and recognised for its commitment to being a safe and quality focused service provider.

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