Sue was a career nurse and had recently taken out a significant personal loan to pay off a handful of debts, and then she suffered a serious medical event. She was unable to work and therefore unable to pay this loan arrangement.
Sue approached Better Place Australia’s free financial counselling service because she resided in a funded area. Our financial counsellor, Christine, went into mediation with the creditor.
Watch the case study video where Christine shares the steps she took mediating for Sue and what the outcome was.
For a more detailed account, go to the case study podcast.
