Referring a client to CCS

As a referrer, you can begin the referral process for a client quickly and easily on our referrer page.

Alternatively, parents can be directed to fill put our online Request for a CCS Application Form for services in Narre Warren or Sale. Application forms are required from both parents to proceed to intake and assessment stage.

Courts may refer families when supervised contact is deemed to be in the best interests of the child. Families can also self-refer using children’s contact services for supervised contact and facilitated changeovers.

Each location offers specific services.

At CCS Sale, parents can access:

• supervised contact
• supported contact
• changeover services.

At CCS Narre Warren, parents can access:

• supervised contact.

The locations in Narre Warren and Sale provide a facilitative and child-focused environment where children are able to have safe and supported supervised visits and facilitated changeovers with parents, family members and carers. We also provide a central referral point to a range of family and relationship support services.

Benefits include:

• easy to fill out form to request a service

• child-focussed

• safe and facilitative environment

• access to child counselling and parenting programs as part of service

• refer to counselling, psychological and mediation services without switching providers

• access to parenting programs

• confidential and secure

• convenient locations in Narre Warren and Sale.

For fees, please download the fee schedule for the respective location below or contact the program manager on 1800 639 523.

Call 1800 639 523 or email.

The Children’s Contact Service has the right to decline an application if, through the assessment and / or service provision process, the staff consider that the arrangement may pose an unacceptable risk to the child, staff or other service users.

Better Place Australia provides a Children’s Contact Service in Narre Warren and a Children’s Contact Service in Sale. These are safe, neutral and child-focused environments for supervised visits and changeovers to occur, and for the child to establish a relationship with the non-resident parent, family members or carers.

The Centre for Better Relationships (CBR) is developing a research framework for Children’s Contact Services. Read more.  CBR is the research arm of Better Place Australia.