Supervised Children’s Contact Service

Supervised Contact Centres provide a positive environment for children, families and carers that prioritises positive family relationships and child safety. This is important, as family separation can be a challenging experience for everyone. Supervised visits or changeovers that are supervised can reduce the anxiety for everyone in the family.

Children have the right to safe and meaningful relationships with people who are important to them. Supervised Contact Services help children cope after separation with an environment where they are less exposed to conflict and where they are able to maintain existing relationships with safety and comfort from qualified supervision.

Parents, carers and referrers can fill out the short Request for CCS Application Form.

Note the following:

• The Better Place Australia Children’s Contact Service requires application forms from both parents to proceed to the Intake and Assessment stage.
• Once application forms have been received, both parents will be contacted for private individual intake interviews.
• Fees are shared between both parents unless otherwise specified in court orders.

There are many benefits from choosing Better Place Australia’s Children’s Contact Service, such as:

• Easy request process that involves filling out a simple form

• Child-focused services that put their wellbeing and development first

• Safe and facilitative environment supervised by qualified professionals
• Additional access to counselling and parenting programs
• Referrals to counselling, psychology and mediation services without switching providers
• Confidentiality and security throughout the entire process
• Convenient, easy to reach locations in Narre Warren and Sale

BPA’s Children’s Contact Centre is one of many BPA services provided under Better Place For Kids, an initiative of Better Place Australia established to help children overcome adversity with the aid of counselling and mediation.

We put children first. We know that when the unique needs, concerns and preferences of a child are considered, outcomes are more sustainable, better respected and more satisfying for all. We provide a safe and neutral experience for parents who are apprehensive about what the service is, and for children to establish a positive relationship with the non-resident parent.