Our Services
What We Do
We Listen
In a safe, private environment, one of our skilled practitioners will listen to your needs, and what you’d like support with achieving.
We Ask
To gain a better understanding of who you are and how we can help, we ask relevant questions (which you are not obligated to answer).
We Help
We work closely with you, empowering you with the tools, insights and support you need to reach your goals.
Meet Our Practitioners
Learn More About Us
Better Pride was formed four years ago as an initiative of the family support organisation Better Place Australia in response to what our lived experience practitioners and clients saw as gaps in mainstream family relationships and separation services.
We developed a program to deliver safe, welcoming and inclusive services for the LGBTIQ+ community, designed in collaboration with our LGBTIQ+ Community Advisory Group.
Since achieving Rainbow Tick accreditation in early 2024, we have continued to strengthen our approach through ongoing reflection and improvement, ensuring our services remain inclusive and culturally safe.
We’re a group of lived experience dedicated professionals and allies who understand the unique dynamics of LGBTIQ+ families.
Our team includes:
- Family Mediators who can guide you through developing donor agreements with clarity and care.
- Relationship Counsellors who can help strengthen connections and address any challenges.
- Mediators who facilitate respectful conversations to resolve conflicts
- Accredited family dispute practitioners who work with separated families on parenting and property agreements
We pride ourselves on being empathetic and inclusive, listening without judgment and creating safe, affirming spaces for all families.
Our clients have described us as being approachable and compassionate. Our warm, friendly team makes it easy to open up and feel supported. We are knowledgeable and resourceful, with expertise in family law, and social and emotional support, we guide and support you.
All our people are patient and understanding. From our collective experience, we know family dynamics can be complex, and we’re here for you every step of the way.
We care for your well-being, celebrate diverse family structures and commit to helping you build strong, healthy, and loving relationships. We have inclusivity, respect, and community at the heart of everything we do. Here’s how we demonstrate our commitment:
LGBTIQ+ Consumer Advisory Group
Your voice shapes our services. This group ensures that the needs and experiences of the LGBTIQ+ community are central to how we work.
Staff Working Group
Our dedicated team meets regularly to listen, learn, and enhance the way we support LGBTIQ+ individuals and families.
Board Representation
Our Board includes representation from the LGBTIQ+ community, ensuring decisions are guided by authentic perspectives from the community.
Quality Through an LGBTIQ+ Lens
Every aspect of our quality and improvement approach is informed by the LGBTIQ+ community’s needs and insights.
Rainbow Tick Accreditation
We are proud to meet the highest standards for LGBTIQ+ inclusion, ensuring our services are safe, affirming, and respectful for everyone.
These commitments ensure we’re always working to provide services that celebrate diversity and deliver meaningful, inclusive support.
Living Better Pride
At Better Place Australia, our Better Pride team is passionate about participating in and supporting the LGBTIQ+ community. We’re not just here to help; we’re here to celebrate, connect, and share the love!
Community Involvement
Our team is immersed in the community, proudly staffing up to support our information stall at events like Midsumma, march the March and beyond.
Time Off to Show Up
We make it easy for our staff to participate in LGBTIQ+ events, offering time off in lieu so they can be there to support and celebrate.
Sharing the Love Through Food
We’re always ready to sweeten the moment! From celebratory days like IDAHOBIT to Gay Pride, our office is always “caked out to the max” with treats and joy.