With the current restrictions we have had to close our consulting rooms, however we are still providing our services by phone and video.
In this time of heightened need, clients or enquirers can call us on 1800-639-523 or use the make an online enquiry option below. Learn More

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High Street Medical Centre, 17 High Street
Bunyip, VIC 3815

T 1800 639 523 T 1800 639 523


Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700


Diamond Valley Community Support Centre, Shop 378a, Level 3 Greensborough Plaza
Greensborough, Victoria 3088

T 03 9355 4700 T 03 9355 4700


Pakenham Springs Centre, 5 Livingstone Blvd
Pakenham, VIC 3810

T 03 8781 9111 T 03 8781 9111


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Employee Assistance Program

The Employee Assistance Program (EAP) is a service for employers to ensure their employees and their families have access to professional assistance for personal or work-related issues that are impacting on their employment or work performance. The EAP service aims to enhance mental health and wellbeing, maximise productivity and improve organisational culture. 

Personal and work-related issues can lead to lost productivity, absenteeism, high levels of stress and anxiety, employee turnover, accidents, and critical incidents. These issues impact negatively on an organisation. Providing access to voluntary and confidential assistance with qualified psychologists, social workers or counsellors can lead to improvements in workplace culture and an increase in staff morale, performance and productivity. 

What does the Employee Assistance Program offer? 

Our EAP service is tailored to the individual employer and the needs of their business and team. 

Better Place Australia’s modular EAP offers: 

  • Employee Assistance 
  • Private Mediation or Conflict Resolution Assistance 
  • Debriefing, Critical Incident Responses and Organisational Capacity Building 
  • Training and Professional Development in the area of mental health and wellbeing 
  • Onsite Health and Wellbeing Talks and Interactive Sessions 

Participation in EAP is voluntary and confidentiality is assured at all times. Personal information and records remain with Better Place Australia and will only be released if required by law. Employees are under no obligation to provide information to their employer regarding their contact with the Better Place Australia EAP service. 

When and how do we use the EAP service? 

Appointments for the EAP services may be made during normal business hours or at other times by arrangement. When making an appointment, management and staff are required to advise of their employer’s details to ensure priority booking and to facilitate account arrangements. 

More Information

  EAP Information for Employers 

For further information or to make an appointment to find out more on how employers can provide Better Place Australia EAP to their employees please contact Better Place Australia directly on: 1800 639 523.

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