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Accredited Mediator Course

Become an Accredited Mediator!

Better Place Australia is offering an Accredited Mediator course for people who wish to enter the profession or further develop their mediation skills. The course includes the equivalent of two days pre-reading and learning tasks undertaken prior to the course in your own time, plus a three-day skills workshop.

Workshop Details

The course meets the requirements of the Australian National Mediator Accreditation System (NMAS) and is designed primarily for those wishing to further develop their mediation and conflict resolution skills and ultimately become an Accredited Mediator under NMAS. Better Place Australia has been a leader in mediation and dispute resolution for over 30 years and is a highly regarded and trusted partner for training services.

There is an increasing use of mediation and other forms of alternative dispute resolution in Australia where the participants, with the support of the mediator, identify issues, develop options, consider alternatives and make decisions about future actions and outcomes. The mediator supports participants to reach their own decisions as they manage the process of dispute and conflict resolution where the participants agree upon the outcomes, when appropriate.

Course Delivery

The course is delivered by expert and experienced mediators with national accreditation. It offers a blended approach to theory and practice, primarily delivered face to face with pre-reading and learning tasks to be completed prior to the start of the course. The delivery provides a variety of learning experiences including workshop, discussion and practice of your mediation skills in role-plays and simulations. The expert facilitators who have many years of mediation experience will provide participants with coaching, guidance and feedback. There is also the opportunity to meet people with a passion for mediation and develop your professional network.

Download the course outline.


There are no formal pre-requisites. The course is suitable for a wide range of professionals seeking to develop their skills in dispute resolution including counsellors, human resources staff, community sector staff, managers and executives, lawyers, accountants, heath care and education professionals. It will provide practical tips, tools and techniques to manage conflict in a range of situations including families, workplace and community settings.

Employment opportunities are increasing in this area, and participants may find expanded mediation skills within their current or future roles, or find opportunities as a mediator. (source: ABS Job Outlook)

RMAB status

Better Place Australia is a registered Recognised Mediation Accreditation Body (RMAB).  Graduates of Better Place Australia’s Accredited Mediator course are eligible to apply for formal recognition as an Accredited Mediator after a formal assessment at an additional cost of $440 (including GST). To obtain national accreditation students must meet both practice and approval standards.

Better Place Australia offers information and guidance about the accreditation process.

The Mediator Standards Board provides further details on gaining accreditation.

Register Now


3, 4 & 5 March 2020

Three-day skills workshop. Pre-reading and learning tasks undertaken prior to course in own time.


Better Place Australia

Level 1, 16 Park Road, (Cnr Nepean Highway) Cheltenham Vic 3192

3P parking in front and back of building, walking distance to public transport.


Course registration fee of $2200 (including GST).

Includes course materials, morning tea, lunch and afternoon tea for 3-day workshop


Payment by instalments available – contact training@betterplaceaustralia.com.au.

Please contact accounts@betterplaceaustralia.com.au for how to pay. If you would please include your Course name and Dates.

Instalment payments cannot be used in conjunction with any promotional offers.

Receipts will be provided on request.

Refund Policy

The terms and conditions under which course fees are refunded are:

  • Written notice of cancellation is received more than 21 days prior to the course start date – fee refundable less an administration fee of $100.
  • Written notice of cancellation is received 21 days or less prior to the course start date – fees refundable less a 30% cancellation fee.
  • Written notice of cancellation is received after the course has started – no fees refundable unless evidence of special circumstances can be provided.
  • Failure to attend or complete the course – no fees refundable.

Enrolment and Information

Download the Better Place Australia Mediator Course Information Pack (including application form).

Download the Better Place Australia Mediator Course Outline.


Want more information?

For more information Phone 1800 639 523 or
Email training@betterplaceaustralia.com.au

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