The course meets the requirements of the Australian National Mediator Accreditation System (NMAS) and is designed primarily for those wishing to further develop their mediation and conflict resolution skills and ultimately become an Accredited Mediator under NMAS. Better Place Australia has been a leader in mediation and dispute resolution for over 30 years and is a highly regarded and trusted partner for training services.
There is an increasing use of mediation and other forms of alternative dispute resolution in Australia where the participants, with the support of the mediator, identify issues, develop options, consider alternatives and make decisions about future actions and outcomes. The mediator supports participants to reach their own decisions as they manage the process of dispute and conflict resolution where the participants agree upon the outcomes, when appropriate.
The course is delivered by expert and experienced mediators with national accreditation. It offers a blended approach to theory and practice, primarily delivered face to face with pre-reading and learning tasks to be completed prior to the start of the course. The delivery provides a variety of learning experiences including workshop, discussion and practice of your mediation skills in role-plays and simulations. The expert facilitators who have many years of mediation experience will provide participants with coaching, guidance and feedback. There is also the opportunity to meet people with a passion for mediation and develop your professional network.
Download the NMAS Accredited Mediator Course information pack.
This is a professional, staggered 3-day mediation online course for professionals who wish to increase their capacity in the mediation space.
There will be a Pre Course Learning & Preparation Day designed to ensure those students who may be new to the mediation sector or with limited experience with mediation are course ready. Students can self-nominate or recommendation is determined on a case by case basis as a part of the application process.
There are no formal pre-requisites.
All applicants will be required to complete a brief telephone interview to determine the most suitable path for you to enter the course. For those seeking to enter the mediation profession for the first time, you may be required to participate in an additional day of pre-learning and preparation.
The course is suitable for a wide range of professionals seeking to develop their skills in dispute resolution including counsellors, human resources staff, community sector staff, managers and executives, lawyers, accountants, health care and education professionals. It will provide practical tips, tools and techniques to manage conflict in a range of situations including families, workplace and community settings.
Employment opportunities are increasing in this area, and participants may find expanded mediation skills within their current or future roles, or find opportunities as a mediator. (source: ABS Job Outlook)
Better Place Australia is a registered Recognised Mediation Accreditation Body (RMAB). Graduates of Better Place Australia’s Accredited Mediator course are eligible to apply for formal recognition as an Accredited Mediator after a formal assessment at an additional cost of $440 (including GST). To obtain national accreditation students must meet both practice and approval standards.
Better Place Australia offers information and guidance about the accreditation process.
The Mediator Standards Board provides further details on gaining accreditation.
To apply, download an application form.
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