With the current restrictions we have had to close our consulting rooms, however we are still providing our services by phone and video.
In this time of heightened need, clients or enquirers can call us on 1800-639-523 or use the make an online enquiry option below. Learn More

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High Street Medical Centre, 17 High Street
Bunyip, VIC 3815

T 1800 639 523 T 1800 639 523


Fitzroy Legal Service, Level 4, 126 Moor Street (access via courtyard)
Fitzroy, Victoria 3065

T 03 9355 4700 T 03 9355 4700


Diamond Valley Community Support Centre, Shop 378a, Level 3 Greensborough Plaza
Greensborough, Victoria 3088

T 03 9355 4700 T 03 9355 4700


Pakenham Springs Centre, 5 Livingstone Blvd
Pakenham, VIC 3810

T 03 8781 9111 T 03 8781 9111


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Better Place Australia is committed to providing a safe and high-quality service that is inclusive to all clients and respects the needs, wants and aspirations of everyone.

Home > LGBTI Hub

Better Place Australia recognises the challenges facing individuals, partners and families. Building strong, healthy relationships can be challenging for a number of different reasons.

Families are richly diverse and there are many ways people choose to be together in relationships. We deliver services that acknowledge and meet the needs of ALL members of our community. Health and wellbeing benefits us all, supports us in our individual and relationship choices, and strengthens our families .

At Better Place Australia we offer a range of different therapeutic supports including individual, relationship and family counselling.

We can help

Individual, Relationship and Family Counselling

We can support individuals who have concerns about coming out to loved ones, family members, friends, or wish to seek support for different life contexts such as work, education or sport.

There are many different types of families and experiences of family. A person can identify as having more than one family.

We recognise this and work with people and their partners and families to help develop relationship skills, facilitate difficult conversations, plan and form families, and promote well-being.

Parenting Plans 

Parenting can be impacted by different legislations. This can depend on how the child(ren) are conceived (e.g.. IVF or private arrangement) as well as complexities when there are more than 2 parties involved (biological, non-biological).

We can support you with the following:

  • Adoption and surrogacy complexities
  • When one of the separating parents is/has come out
  • When a child of a separating couple is/has comes out (parental conflict)

Parenting Support

We can provide a range of therapeutic supports. Our practitioners come from a range of disciplines including case workers, social workers, family dispute resolution practitioners, counsellors and psychologists and can provide:

  • Support for parents of children coming out (or identify as trans)
  • Counselling for children who have a parent coming out or (identify as trans)


Better Place Australia Resources

Case Study

Find out about how we can help. Read about how we helped the Jones Family.

Fact sheets 

Summary of Services
Mediation / Family Dispute Resolution
Child Counselling
Family & Relationship Counselling
Financial Counselling

Other Services and Resources

  • Switchboard Victoria Inc.
    A community based not-for-profit organisation that provides a peer based, volunteer run support service for Lesbian, Gay, Bisexual, Transgender, Queer and Intersex (LGBTIQ) people and their friends, families and allies.  Switchboard is the Victorian partner in the national telephone and web counselling, information and referral service Qlife (see Qlife below for details). This service is for LGBTIQ identifying people and those who have questions, concerns
    about LGBTIQ issues – this includes families, friends, teachers and co workers of LGBTIQ people.  Switchboard runs the social support service for older LGBTIQ Victorians called Out & About. This is in partnership with the National Community Visitors Scheme. www.switchboard.org.au
  • QLife
    Australia’s first nationally-oriented counselling and referral service for people who are lesbian, gay, bisexual, trans, and/or intersex (LGBTI). QLife provides nation-wide, early intervention, peer supported telephone and web-based services to people of all ages across the full breadth of people’s bodies, genders, relationships, sexualities, and lived experiences.https://qlife.org.au/ or 1800 184 527 from 3pm-12am everyday.
  • Rainbow Network
    Empowering you to provide safer, more inclusive services for young same sex attracted, intersex, trans* and gender diverse Victorians http://www.rainbownetwork.com.au (03) 9479 8735
  • Families like mine
    A guide for parents and families of young people who are lesbian, gay, bisexual, gender diverse or who are questioning their sexuality or gender identify – developed by Beyondblue, this multimedia guide aims to support parents & families to reduce discrimination and promote an inclusive environment for LGBTGD young people http://familieslikemine.beyongblue.org.au
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